Booking conditions

Why book direct with us?

• Best price guaranteed on our website
• Secure environment for your credit card information
• Privacy of your personal data
• Please check the cancellation policy at the time of booking
• To change your dates or other details of your reservation, please contact to hotel

The Balance does not include: City Tax of €3.00 per person per night (max 10 days).

These taxes are due on arrival at the hotel.

Check in

• 14:00 - 00:00 hours

Check out

• 08:00 - 11:00 hours

Children and extra beds

• All children under 2 years stay free of charge when using existing bedding.
• One child over 2 years is charged normally.
  There is no capacity for extra beds in the room.
• Maximum capacity of babycots in a room is 1.
• Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
• Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Accepted credit cards

• Visa, Euro/Mastercard, Maestro.
• The hotel reserves the right to pre-authorise credit cards prior to arrival